don’t settle for anything less than the best.
If you’re like us, you care about how things are done. You are willing to invest in a quality job when you know it means avoiding worse problems down the road.
START WITH A COMPLIMENTARY ASSESSMENT.
YOUR TRUSTED ROOFING COMPANY IN VANCOUVER
EXCELLENTTrustindex verifies that the original source of the review is Google. Kenny is meticulous in finding and solving the problem--thank you!Trustindex verifies that the original source of the review is Google. Cooper Roofing did a great job from start to finish. They had a honest, low pressure quote process that provided 3 simple options and add-ons at a very competitive pricepoint. The installation team were professional and able to get our roof replaced in just 2 days. Their quality control and post-install inspection process was impressive with detailed use of drones and prompt digital communication Would recommend using them!Trustindex verifies that the original source of the review is Google. Professional and knowledgeable - Cooper did a wonderful job in replacing the roof on my mom's 100-yr old house. Cold weather and heavy rain followed and we noticed an issue. Cooper was there the same day. Brian took the time and was thorough in determining what the cause might be. His knowledge beyond roofing came in handy and it was determined that it was the plumbing :)Trustindex verifies that the original source of the review is Google. I would definitely recommend Cooper roofing for any of your roofing needs, the team provided top notch service and superior quality. Joel Reno Bros ContractingTrustindex verifies that the original source of the review is Google. We had a roof repair done for one of our properties back in Feb, and the experience was great! The team was efficient, and the total cost of the repair was reasonable, covering both the call-out and materials. The process was smooth, and they provided clear recommendations for the next steps in case the issue persists. Overall, a professional and reliable service—highly recommend!Trustindex verifies that the original source of the review is Google. Needed the roof on our store repaired due to water leakage. They were there quickly to take a look and had an estimate and a game plan together in a couple days. Communication was awesome with photos and drone shots throughout the process Work was done efficiently. Highly recommend.Trustindex verifies that the original source of the review is Google. Great service, but most importantly, didn't try to upsell me something I did not need, found the problem, explained it clearly, and fixed immediately at a fair price, that's rare these daysTrustindex verifies that the original source of the review is Google. I had an unsatisfactory experience with Cooper Roofing that I feel compelled to share. Initially, I was not informed that there would be a 4-6 week wait before any repairs could be made, which was both disappointing and inconvenient. After the estimate was provided, it took over a week to receive the actual quote, yet I received an invoice for the estimate the very next day. The entire process felt disorganized and communication was challenging throughout. Had I known the extended timeline before agreeing to the estimate, I would not have proceeded with the service or paid for the estimate. Additionally, the quote provided was 30-40% higher than the other estimates I received. Ultimately, I chose to work with a different company that offered better customer service, faster response times, and a more streamlined process. To further complicate matters, I continued to receive emails for over a week requesting payment for the quote, despite having already paid it promptly the day after their visit. Given these issues, I would not recommend Cooper Roofing based on my experience.Trustindex verifies that the original source of the review is Google. Update: I had initially given a 2 star and anyone interested can read the previous review below. Changed it to 5 star. Cooper reviewed my request and responded promptly and send a new technician- Kenny. He is amazing and was very clear on the plan for the repairs. He did all the work properly and on time and finished the work today. I'm happy with the work and decided to update the review since Cooper roofing was able to respond to my concerns from my previous review and address those properly and in a timely manner. That is very professional and signs of a business that values their customers. Previous review: Last year before summer, I used Cooper roofing for a downpipe extension, gutter cleaning and gutter guard installation. The technician gave a quote which was higher than the other quotes I had at that time. Still went with Cooper roofing due to their good reviews on Google. The work was done fast and looked good initially. But then I started noticing water pooling in the gutters. Seems like the technician did not properly clean out the gutters before the guard installation also made some other minor mistakes during installation. Then I called them for a review of the work and another technician came to give me a new quote for some additional work needed. I discussed the option for some discounts on the work and they did accommodate that. So that is a good thing. But now due to rains the work is yet to be done and all this while I'm dealing with gutters that are pooled with water and overflowing and also water running over the shingles in certain spots are causing additional damage to the roof. The previous technician no longer works for Cooper roofing, but because of his improper work the overall experience was ruined for me although the technician currently handling the issue seems to be better. Hopefully they do a better job this time. I'll post an update or update review if things get better.